Question #6428509Single Choice

AP English Language

Question

You need to email a company to request a refund for a damaged product. Which email opening BEST shows audience awareness?

"Hey, I need my money back because the product was broken."

"Hello, I’m very upset! Give me a refund immediately!"

"To Whom It May Concern, I received a damaged product and would appreciate your help with a refund."

"Yo! This thing you sent me doesn’t work. Fix it!"

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